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CSR, Compassion and Getting to the Top

Every day we wake up and start making judgments. How does your preference for hierarchy impact those judgments? For example, public opinion polls find most people support equality but see income distribution as being unfair in societyAt the same time they see our economic system to be highly fair and legitimate. Stereotypes seem to help justify inequality in social systems by providing the reasons why some are at the top (intelligent, hardworking) and others aren’t (lazy, irresponsible). Ironically, dominant groups and the dominated seem to share the beliefs that justify the status differences (caste, socioeconomic status, or class hegemony) we see around us. As a small thought experiment – what comes to mind when you pass by that homeless encampment at the SF Civic Center?

The interaction between preference and perception seem to have consequences for policy and organizations. For example, the Citizens United and SpeechNow Supreme Court rulings allow corporations to use First Amendment rights to advertise for their political candidates with little transparency as long as they are not linked formally. The ethical dimensions of corporations become of paramount importance now that they have the ability to impact campaign spending and the finding that groups are often perceived as having individual agency. From a social psychological perspective this becomes intriguing as there is more diversity within groups than between groups. This might be heartening if organizations had democratic, vote based norms in decision making, but given corporations are highly hierarchical organizations of people, understanding their contributions to political and social causes become important.

Research and Insights

Research on preference for hierarchy in society is covered by Sidanius and Pratto’s construct of social dominance orientation (SDO). Individuals who rate high on SDO Scales typically “become members of institutions and choose roles that maintain or increase social inequality” (think business and law) and take “hierarchy enhancing” roles. Those who rate low on the SDO scale tend to fill roles that attempt to level the playing field (think humanities and social sciences), known as “hierarchy attenuating” roles. High levels of SDO correlate strongly with measures of sexism, racism and political-economic conservatism. These preferences play out in decision making in corporate social responsibility (CSR) and the relative compassion organizations express in their CSR policies. In current research, we’ve established a link between those who manifest higher levels of SDO exhibiting negative adherence to a wide range of CSR dimensions. Initial results of our study indicate that among working adults, high levels of SDO negatively influences adherence to CSR (specifically in areas of ecological policy, government regulation of business, philanthropy, obligation to public, and positive relation to materialistic greed), which could lead to disparate outcomes in our business, social and ecological environment.

 

CSR, Compassion and getting to the top

 

Interestingly, in other ongoing research we have established a link between high levels of SDO and low levels of compassion for others, increased levels of fear of compassion for others, from others, and for oneself. Higher self-reported levels of depression, anxiety, and stress are also associated with higher levels of SDO. Compassion for others and yourself diminished? Given the amount of chronic stress we suffer from based on our work environments, a little compassion can go a long way at work. Our preferences for hierarchy play a role in decision making processes be they vocational choices or corporate policy. Leaders play a huge role in the decision making process of organizations, but based on hierarchical preference may not reflect the needs of CSR policy or stakeholders (employees, environmental, cultural or social) and are inextricably tied to as well as the psychological well-being for those making the decisions and those around them.

Where do you sit on the SDO scale-hierarchy enhancing or attenuating? How did you feel about our little thought experiment? What was your reaction when you passed those folks on Market Street? Did they try hard enough? Just get lazy? Were they veterans? Victims of diminished opportunities for the masses? Where did your perceptions take you? How did they impact your behaviors? How far apart are we really? A little introspection can go a long way.

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Scalable Interventions to Lower Racism and Sexism

Scalable Interventions to Lower Racism and Sexism

When we started a new company, Brightsity, we realized that there was much to do in terms of giving people the keys to their own cars and letting them drive them safely. We also knew that after teaching almost 20 years, technology had caught up to our innate, evolved technology.

As the platform has executed before, statistically significant increases in courage jumped up, and an exciting time to do so with #metoo and important abuses of power being finally addressed. This is a teachable moment and encouraging in a world where we are more glued to our screens than ever! Sadly, technology may be exacerbating the bystander effect, as it is easier to pretend a lack of awareness via watching our phones in public than before, when we blatantly did with no distractions.

 

Scalable Interventions to Lower Racism and Sexism

Social Dominance Orientation

Along with increases in Courage, we also saw decreases in Social Dominance Orientation (SDO) which may relate to much the suffering leaders create: “People high in SDO are dominant, driven, tough, and relatively uncaring seekers of power. High levels of preference for hierarchy in society (Social Dominance Orientation-SDO) seems to be related to:

  • Sexism
  • Racism
  • Political-economic conservatism

Individuals who rate high on SDO typically “become members of institutions and choose roles that maintain or increase social inequality” and take “hierarchy enhancing” roles in organizations. Often, people who score high in SDO adhere strongly to belief in a “dog eat dog” world” – In other studies using the compassion programs we have also found that when higher in SDO, they are lower on compassion, as well as higher in stress, depression, anxiety. And now, with a new sample, we were excited to see that SDO scores lowered via our programs. This was very meaningful for us, as SDO is hypothesized to be a trait, which is not likely to change. We will further deconstruct the SDO measures into Group Based Dominance (related to Ethnocentrism) and Opposition to Equality (as SDO is generally considered a two-construct variable).

Our research based Compassion, Diversity and Inclusion Training and Certification

Irrespective of the hope of training folks in these ways is to increase an inner sense of compassion, as well as augment a sense of social justice, towards a more caring world and understanding their own inner suffering (higher levels of stress, anxiety and depression). We must pay attention to a “pecking order” or “social pyramid” born within. We can do best, well and right by collaborating, not competing. It seems that a world with lower SDO tendencies is especially needed these days. And for those behaviorally oriented, impact is critical.

We are also aware that the “Dark Triad” of leadership (Narcissism, Anti-Social and Machiavellian tendencies) is a powerful leadership style, which yields much havoc in human societies. Our previous applications of leadership training also collected data on dark triad leadership styles, in addition to the SDO, compassion and other well-being measures. Dark triad leaders are high in SDO (a finding well supported by the literature). What was exciting about that specific application is that the pre-post measures showed that the program was able to (not only increase compassion and reduce stress, depression, anxiety), but also reduce Machiavellian tendencies in the participants.

Next Steps

What does this all mean? Measurement is just as important as experience, but just a proxy for it. The reason we do better (productivity, healthcare, well-being and effort) is a balanced approach to actually measuring what we teach, getting rid of gurus and recognizing the genius in us all.