Brightsity Consulting Services

Brightsity recognizes the complexity of interactions between the individual, teams, organizations, and society. When we think about organizations, be they corporate, governmental, or not-for-profit, of course the first thing we see are individuals, and at the same time we recognize that these groupings of individuals provide massive amounts of secondary data which flow through organizations.

When we are able to level individual level change data measured psychometrically (which Brightsity measures and provides), we can use that data as interventions for any type of organizational criteria.

For example, establishing an impact on:

  • Clinical outcomes
  • Organizational climate outcomes
  • Customer service outcomes
  • Engagement outcomes
  • Accreditation outcomes
  • Quality of life outcomes
  • Organizational culture outcomes
  • Civic outcomes and more

Case Examples:

University and College Business Schools

For example, business schools in universities are oftentimes concerned about going through one of their many accreditations. Here are 3 for example:

AACSB - The Association to Advance Collegiate Schools of Business (United States)
AMBA - The Association of MBAs (United Kingdom)
EQUIS - EFMD Quality Improvement System (European Union)

While the accrediting bodies do a wonderful job of facilitating deep introspection amongst the administration, faculty and staff of excellent institutions, actual competencies and well-being of the students who are going through the programs and representing the institutions as graduates are not being measured at the highest potential level, nor are the indicators actually valid predictors of future behavior.

Brightsity not only provides cost effective (no faculty costs), logistically unbound (web/smartphone enabled - socially distanced) and engaging (the peer to peer engagement maintains high levels of satisfaction and learning) education, but measures impact change in a pre/post model that facilitates actual measures of the competencies the courses are teaching using the same measures human resources selecting officials would be using, as well as the psychological wellbeing measures needed to ensure happy and healthy students.

This data fills gaps in current assessment models and brings your institution the evidence required to have an edge during your accreditation (and is great for your students and bottom line).

Healthcare and Hospitals

Another example of Brightsity assessment capacity is the the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, which has been in use since 2006 to measure patients' perspectives of hospital care. The tool is a US national standard for collecting information to facilitate comparisons between hospitals which leads to patient choice.

Brightsity’s individual level developmental opportunities for doctors, nurses, and staff have been successfully used to increase compassion for self, compassion for others, lower stress, anxiety, and depression, compassion fatigue, and burnout. patient interactions with hospital staff is driven by perception of Love with Care, empathy and compassion coming from individuals interacted with.

healthcare systems in hospitals can leverage these easy to implement, flexible, engaging and measurement based tools to annually impact their HCAHPS scores.

Reachout to learn more about Brightsity’s Consulting Services.